Policies

Website terms

The conditions that apply when you browse this website, enquire about a resource or buy a digital product.

Using this website

You may browse the website and use its forms for lawful personal, educational and professional purposes. Do not attempt to disrupt the service, bypass access controls, upload malicious material or misuse the contact and request forms.

Product information

Each product page describes the deliverables, formats, intended audience, compatibility, scope, assumptions, limitations, price and licence. We aim to describe every resource accurately. Screenshots and previews represent the actual workbook or document, but colours and layout may vary slightly between software versions.

You are responsible for checking that a resource is suitable for your intended use before ordering.

Orders and pricing

Prices are shown in Indian rupees and include the amount stated on the product page. Applicable taxes, if any, are shown before payment. An order is accepted when payment is confirmed and the order confirmation is issued.

If a price or product description contains an obvious error, we may cancel the order and refund the amount paid before delivery.

Licence

Purchasing a resource grants the usage rights stated in its licence, not ownership of the copyright. The standard licence is a single-user commercial licence; team and company use requires one licence per named user. Read the licence information before purchase.

Delivery

Digital resources are delivered by secure download link after payment is confirmed, usually within one business day. The delivery details on the product page form part of these terms. If a link does not arrive or does not work, contact support with the order reference.

Refunds

Refunds and remedies are described in the refund policy. Nothing in these terms removes a right you have under applicable consumer law.

Engineering and educational disclaimer

Resources are educational and reference material unless a product page expressly states otherwise. They do not replace qualified engineering judgement, independent verification, applicable codes and standards, professional review or project-specific analysis. Do not rely on a general-purpose resource as the sole basis for safety-critical, regulatory or high-consequence decisions.

Intellectual property

Website content and downloadable materials remain the property of Engineering Resources or the respective rights holder. Purchasing a digital product does not transfer copyright or grant unrestricted redistribution, resale or sublicensing rights.

Availability and changes

Products may be updated, corrected, temporarily unavailable or retired. The product page at the time of purchase identifies the revision supplied. Ongoing updates and support are included only where the product page says so.

Third-party services

Hosting, analytics and payment processing rely on third-party services. Their terms and privacy notices apply to the parts of the service they provide. The privacy notice describes the current providers.

Liability

To the extent permitted by law, Engineering Resources is not liable for indirect or consequential loss arising from use of the website or a resource. Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, or for fraud.

Governing law

These terms are governed by the laws of India. Disputes are subject to the jurisdiction of the courts at the operator's principal place of business in India, without affecting any mandatory consumer protection available where you live.

Contact

Questions about these terms can be sent through the contact form.

Last updated: 14 November 2026.